Phone Answering Service For Business Needs

Phone Answering Service – Industries Served

No matter what line of work you are in, a message management solution by Pro Virtual Receptionist and team of call center operators uniquely trained for you. No two industries are alike and we know there is a difference in how a remote call center solution should handle medical phone calls, legal intake, or answering calls for plumbers, roofers, or other small business. Whatever your need, a virtual receptionist will help you to find the right fit.


Legal: 24/7 phone answering for law offices, attorneys and law offices of all types. Agents are trained to fully understand legal terminology for personal injury law offices, DUI, divorce, and nearly any other segment of law. Get voice mail, appointment scheduling, and more with this legal intake service. We understand legal intake and can become an extension of your law office.

Medical: Call support for doctors, physicians, and surgeons managing everything from a small health care facility to large a hospital. HIPAA compliant medical answering services offer a full service complete with patient communication, insurance questions, emergency telephone calls and accurate prescription information.

Ecommerce: Call support for ecommerce websites and phone order support. This service can take your sales orders, offer product information, upsell, and even process payments. Great customer service that is tailored to your business with an all-inclusive solution that you can count on 24/7.

Real Estate: Phone coverage for real estate brokers, realtors, mortgage lenders, and apartment complexes. The virtual receptionist will answer phone calls in your company’s name with a cheerful attitude that will win your customers over every time. This service can be offered for as little as $0.69 a call.

Contractors: 24 hour call answering for contractors, roofers, plumbers, HVAC, electricians, and most any type of service business or contractor. When every call counts and any call can be a new customer ready to buy service you need someone ready at all hours. Don’t take chances with Voice mail and answering machines.

Hospitality: 24/7 Call support for hotels, motels, bed & breakfast, and spa industries. Get live customer support with reservations directions, appointment scheduling, and more. Guest satisfaction is an important part of your daily business and this solution is affordable and offer an immediate return on investment.

Finance: Call support for financial institutions, banks, accountants, claims adjusters, and lending professionals. Get a competitive edge and offer support to your clients when and where they want it. Employ a virtual receptionist call center that offers professional etiquette in every situation and treats your business like their own.

Small Business: Small businesses answering service supports attorneys, doctors, spas, contractors, restaurants, and everything in between. An affordable phone answering service will prevent lost opportunities, enhance business image, and offer a customer service solution that will totally separate you from the competition with 24 hour customer service.