We Support: Attorneys and Legal Professionals, Medical & Healthcare, eCommerce and order taking, Real Estate Agents & Brokers, Over 100 other Small-Business Industries
Hablamos Ingles Tambien
All business owners know that every market has its own unique set of customers and there shouldn’t be any barriers keeping your company from reaching new ones. A bilingual team can help you break down those language restrictions for an increased profit margin, so don’t let yourself fall behind!
With our bilingual virtual receptionist answering service, you’ll never need to worry about losing a customer or client because they are unable to communicate with the people in your company. You will also have no more trouble conveying what is being said and making sure those who understand know how it’s supposed to be done.
Helping Hispanics With Excellent Customer Support
At our company, we have a deep understanding of the needs and concerns that face Hispanics in America. This is due to having an affinity with this population as well as being situated right outside Miami where many speak Spanish fluently or have relatives who do so at home regularly! Our staff works tirelessly towards serving you according to your specific requirements because they know how important it can be for those from underserved communities like yours to feel heard by businesses’ eagerness to serve them when there are actually differences between what’s been promised versus reality.
Though many of our partner call centers are located in a prime labor market to hire Spanish-speaking employees, the company does not employ someone just because they know their language. We are all picky about who we hire and look for staff with both excellent speaking skills. We do our best to hire staff that not only has excellent Spanish-speaking skills, but also neutral accents.
Work With the Best Bilingual Answering Service
Pro Virtual Receptionist is the best bilingual answering services in America. Whether you want to provide your customers with more options or just make sure they are satisfied throughout their experience–our qualified agents will deliver on all expectations!
If you are a company that has Spanish-speaking employees, don’t let their lack of availability stop your business from catering to the needs and wants of these people. With bilingual virtual receptionists available 24/7 across North America who can assist customers with everything from scheduling appointments right through tech troubleshooting problems or placing orders for them – there’s no better partner than us out here waiting!
Over 1,000 Spanish Agents Across the Nation
Our partners and affiliates employ over 1000 Spanish-speaking agents across the United States. These Spanish-speaking agents are experts in all types of industries. They can help you with legal issues, contractor problems, and even medical appointments!
A great example is how our customers have found it easier to make doctors’ visits using a phone answering service for health concerns that affect their Latino community members across the U.S., such as hypertension or diabetes by simply speaking into an earpiece rather than needing to see a doctor face-to-face when they need treatment immediately; this reduces both travel costs (time spent away from work) plus healthcare expenses while still providing quality care thanks to qualified professionals who speak multiple languages fluently including English too depending upon what service needed to be performed.
Cutting Edge Technology For 24 Hour Customer Support
Cutting-edge technology is at the heart of our bilingual answering services. Pro Virtual Receptionist offers cutting-edge features like custom scripting, IVR service, interactive voice response call centers with greetings that you choose for your business – all designed to save time and money! Your team can also share information about what’s going on in their company via agent messages or calls back from nonemergency numbers so customers know exactly who they’re speaking to when calling us first thing tomorrow morning (or tonight).
Your customer service is our top priority. That’s why we’re the leading bilingual answering service provider! Our night, weekend and holiday hours mean you can continue assisting customers around the clock with 24/7 appointment setting for one low monthly rate of around $70 per month* (*contact us for exact pricing).
Pro Virtual Receptionist is the perfect, cost-effective solution for companies who want to outsource their live telephone receptionist services. We take care of everything including sick days and vacations so you never have any interruptions in coverage.
With our quick response time, you won’t have to worry about being replaced by a competitor.
Most people the statistics on the Hispanic community suggest the need for Spanish operators in business is growing year over year. “You’re Speaking My Language”. Investing in a bilingual answering service will not only let clients know just how much they mean to you but, it is also a very savvy business move. You will quickly gain a reputation as a go-to business for those who do not speak English. You can also identify asset this through online profiles and guides. Pro Virtual Receptionist has your solutions and by being known for having a bilingual communications strategy you will create a loyal base of customers. This service component is excellent marketing and public relations tool.
Multi-Language Call Centers Prove Passion – Lowest Price Guaranteed
By having a multi-lingual receptionist on your extended team, the clients will know just how much you value their business and are committed to going the extra mile for them. They will know that you not only want their business but, that you prioritize knowing them! This will result in higher customer satisfaction, long term partnerships, and easier conflict resolution down if it ever arises.
Inexpensive English or Spanish Answering Service – Never Miss an Opportunity
There is no reason you should miss out on a business opportunity because there is a language barrier. Part of providing the best product is being ready. Be ready for your clients. Being ready for problems. Being ready to talk. Having a bilingual virtual receptionist solution is proof that you recognize where the market is and the path it will continue on. This will show clients that you are excited to work with them and value what they bring to the table.
Build Real Relationships with Spanish Speaking Call Center Operators
By using a bilingual service we will help you build sincere relationships with your clients. Clients are more likely to stay with a firm and recommend them if personal ties have been established. By having a Spanish-speaking person, not a recording, taking their calls they will feel more connected and invested in the business. This will also allow for the virtual receptionist to learn more about the client, their business, and needs—allowing you to provide better customer service.
How a Bilingual Answering Service Works
With a bilingual answering service, you can make your customers feel valued and confident in the knowledge that they are being served by someone who speaks their native language. Reliable live receptionists will take care of messages for clients with Spanish-sounding names while English speaking ones receive assistance from an American operator via custom scripts based on what we learn about them through conversations or previous work history submissions – ensuring each customer gets exactly what he/she needs without having any trouble understanding either message!
We’re so much more than just a Spanish-speaking answering service. We also offer bilingual call center services and appointment setting solutions in order to provide fast responses for many administrative challenges–our employees can help your customers place orders on the phone or track shipments with ease! If you need custom solutions tailored specifically towards what’s bothering them now then our pre-recorded messages are there too – they’ll address any common issues quickly AND get out of everyone’s way as soon as possible by providing tech support when needed (or not).