Find Virtual Receptionists For Attorneys – As Low as $0.65/Call
Hire a Cheap answering service for your law office for as little as $0.65 a call. Put your business in good hands with a 24 hour virtual receptionist solution for lawyers and attorneys. Affordable phone answering services from live operators.
Enjoy cheap attorney answering service solutions with highest quality agents. The legal world is fast paced, high-pressure and constantly moving. Missing a call, playing phone tag with clients or having a flawed scheduling system is not an option for success. In an over-saturated market, clients will rarely leave a message or keep calling a law firm when looking for counsel. Instead, they will call another firm or lawyer for legal services. Client’s legal needs are time sensitive and deserve a prompt reply. Instead of missing out on this opportunity, an answering service for attorneys is a cost effective way to employ 24 hour phone coverage solutions to capture clients, make positive brand impressions and bring in billable hours. Thankfully, there’s a solution!
With an Answering Service For Law Offices Every Client Feels Valued
While every industry deserves top-notch customer service, the legal industry calls for a very special finesse. When clients are calling a legal firm, it is usually due to a very sensitive matter and may even call after hours. Whether clients are calling for business support, filing for divorce, looking to adopt a child or in need of a Spanish speaking attorney firm—virtual receptionists are skilled and ready to be the voice your law firm needs answering the phone. We know that taking your calls should be handled with the same professionalism as if they were for the US Supreme Court, and that’s why you can depend a solution from Pro Virtual Receptionist to work.
Never miss an opportunity with your low cost virtual receptionists for attorneys
For any attorney, being in the courtroom is a top priority. Whether you are in the courtroom, taking depositions, or, being involved in the community- missing a call is not an option. While current or potential clients could always leave a voice message, they could also just call another lawyer. If someone is in jail and using their one call, they are not going to wait for you to check your messages and return the call at a convenient time. They will immediately move forward with finding counsel that can answer their phone. Not only will you be missing out on business, but, you will be compromising your career growth. For large firms, bringing in hours and exceeding billable hours quotas is mandatory for those on the partner track. For smaller firms, bringing in business to keep the doors open. A cheap attorney answering service with professional employees is the perfect solution for your legal business.
24/7 Support
Take and Deliver Messages
Lead Capture Solutions
Confirm Appointments
Appointment Scheduling
Verify Representation
Process New Client Intake
Email Document Delivery
Call Patching
Reporting in Real Time
Scheduling Appointment With Your Call Center Partner
Beyond answering the phone, using a virtual receptionist service will provide true operational support to grow your firm. The inbound customer service operators will be able to provide appointment scheduling services that not only provide efficient service for your clients, but, will keep you organized. Capabilities include full-firm scheduling options and will allow for the call center provider to see the whole picture. Receptionists will be able to schedule meetings with all necessary parties in one step. Your clients will never be left waiting, and you can focus on working, not scheduling.
Personalized Service With Your Contact Center
Your support center will work with each attorney to determine the best way to screen calls, pass along messages and alert them of high-priority items. Some attorneys prefer to have messages emailed, others, prefer text messages. Client services will also field calls, knowing what must be pushed through and how to handle other, low-priority calls. From taking calls from clients to call from the US Attorney Generals office we have everything you need to be represented. Discover how a virtual receptionist contact center can support your law office today!
The Advantages of Hiring Virtual Receptionists for Attorneys
Law firms and individual attorneys are often inundated with workloads that leave them little time to focus on administrative tasks. As a result, many are opting to hire virtual receptionists—a cost-effective, practical, and efficient solution that improves their practices. Here are the primary benefits of hiring virtual receptionists for attorneys.
1. Cost Savings
The financial benefits are arguably the most significant advantage of hiring a virtual receptionist. The cost of a full-time, in-person receptionist can be substantial when considering salary, benefits, office space, equipment, and other overhead costs. A virtual receptionist is typically a contracted service, which often costs significantly less than a full-time employee.
2. Availability
Virtual receptionists offer 24/7 service, ensuring that someone is always available to receive calls and respond to client inquiries, even outside normal business hours. This is especially important in the legal sector where emergencies can occur at any time. The assurance that calls will always be answered can enhance client satisfaction and retention.
3. Increased Productivity
Delegation is a crucial element in improving productivity. By hiring a virtual receptionist, attorneys can offload time-consuming tasks like call handling, appointment scheduling, and client follow-ups. This frees up their time to focus on more important areas of their practice, such as case preparation and court appearances.
4. Professionalism
Virtual receptionists are trained professionals who can handle client communication effectively. They are adept at providing quality customer service, maintaining a professional tone, and ensuring that all client interactions are positive. This high level of professionalism elevates a law firm’s image, which can, in turn, help attract and retain clients.
5. Flexibility
Unlike traditional receptionists who work fixed hours, virtual receptionists offer flexibility. Law firms can tailor their services based on their needs, scaling up or down as demand fluctuates. This adaptability ensures that law firms only pay for the services they need, maximizing their resources.
6. Enhanced Client Service
A virtual receptionist can provide prompt responses to client inquiries, ensuring that clients feel valued and attended to. They can also help with client intake procedures, taking down essential details that help attorneys better prepare for their cases. This can significantly enhance the client service experience and ensure that attorneys have all the information they need.
7. Reduced Missed Calls
Missed calls are missed opportunities. With a virtual receptionist, attorneys can ensure that no calls go unanswered, increasing the potential for new client acquisition and strengthening existing client relationships.
8. Technological Advantages
Many virtual receptionist services come equipped with advanced technology that can improve a law firm’s operations. This includes customer relationship management (CRM) software, appointment scheduling tools, and call recording features that ensure important information is never lost.
Hiring a virtual receptionist offers numerous advantages for attorneys. It’s a cost-effective solution that doesn’t compromise on quality, ensuring that law firms can maintain a high level of professionalism while optimizing their operations. As more attorneys recognize the value of this service, it’s likely that the demand for virtual receptionists will continue to rise in the legal sector.
