For manufacturers, a mistake in ordering can cost the company thousands upon thousands of dollars. This can damage relationships with clients and cripple your business. Knowing that a team is available 24/7 to handle such complex and specific orders will allow you to focus on production.
For Office Supplies
From pens to paper, office supplies orders happen all of the time, can be very specific and require detailed precision. This is important for fulfilling orders as well as keeping detailed records for financial and inventory purposes. A well-organized processing system will allow for your team to adjust production schedules, establish budgets and make informed marketing decisions.
For Bakeries and Food Industry
This will allow you to have fresh products out the door for clients to enjoy. The team can help you prepare for the holidays, handle day-to-day business and manage overflow when you are focused on a large event or order. The ordering team will also know when you have reached capacity or are close to selling out. It is our job to help you maximize opportunities without overextending.
For Retail, Fashion and Apparel
When ordering fashion or apparel there can be a lot of questions. These can be about colors, sizing, materials and the fit. The call center will make sure our team knows your products inside and out to assist with ordering. This hands on and personal approach will make your clients feel like they are with a personal shopper in a high-end boutique!! Agents can answer questions about sizing, colors and overall fit. Your real clients will be able to ask real questions and get real answers.
For Small Business Owners
For small business owners, having an in house team to take and process orders, is rarely fiscally possible. Whether you own a small office supply store, make artisan chocolates or build furniture—handling orders can take a lot of time and will not allow you to make your product. By outsourcing product ordering you can customize the process to ensure you will be able to fulfill the orders in a timely manner.