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Find A Disaster Recovery Answering Service Near You – Be Prepared For Everything

When it comes to emergency situations, precision is the only option. This means answering every call, having answers and providing a reassuring voice in high stress situations. Your virtual receptionist team is trained to remain calm, utilize the appropriate resources and let your clients know that everything will be okay. The 24 hour agents are committed to being your voice when it’s need the most.

Having a clear crisis communication plan is an absolute necessity for every industry.

Whether you need to communicate information with the press, field calls with clients or manage vendors, having an established plan with a team that is empathetically removed from the situation will result in the best possible outcome. A disaster recovery answering service support a wide array of industries.

Medical Professionals

Whether there is a major disaster, a medical crisis, or there has been a major accident, operators are trained to answer calls for the medical industry. They can schedule appointments, direct clients to hospitals, and communicate all up-to date notifications or instructions. Because the receptionists are not a recorded system, as the CDC, Health Department and officials update information and guidelines, they will be able to communicate that with patients who are calling. If a hospital becomes full, or, risk levels have changed the call centers will know.

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Disaster Recovery Answering Service For Legal Professionals

When clients have emergency legal issues and need counsel immediately, they expect you to answer. This may mean their business is facing a law suit, counsel is needed for an insurance claim, or, there is an urgent custody issue. No matter what their needs are, they are trained to ask the right questions, bring in the necessary players and get the wheels moving to expedite their legal issues. If a client is calling and needs an attorney at arraignment we will ensure that their one call, is your call. An answering service for law offices can help your team in any situation.

Business Recovery Plan for Service Professionals

From emergency restoration to plumbers, clients will expect you to answer on the first ring, or, they will move to the next listing in the phonebook. By utilizing a service to field these calls, you will be able to manage your workload, arrive faster and create relationships with clients that result in referrals, positive reviews and repeat customers.

For Insurance Professionals:

When people face great tragedy and disaster, they rely on the team of professionals they have selected to support them through these hard times. When choosing an insurance agent, people expect to have immediate responses, timely service and compassionate care when life brings them to their knees. Whether clients are dealing with a house fire, a medical emergency or a car accident—they need to have their calls answered immediately by a friendly voice. Your answering service for the financial industry will quickly gather the necessary information, provide detailed records for your use, and, will contact the appropriate agent.